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Frequently Asked Questions
If you have a question that doesn't appear to be answered here, go to the ASK
THE EXPERT page
and we'll answer it for you!
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What is dry cleaning? How do you clean my clothes without getting them wet?
Dry cleaning is similar to washing
but without the water. Dry cleaned
garments are cleaned in a machine
that looks like a giant washer with
one major difference - instead of
using water or anything water based,
a liquid is used that does not
contain any water.
Three things cause shrinkage in
garments, heat, mechanical
action, and
moisture. By removing moisture
from the cleaning process and
replacing it with a liquid that
contains no water, garments like
your wool pants can now be
safely cleaned without
shrinkage. Materials like wool
and silk generally have to be
dry cleaned. By eliminating
moisture from the cleaning process we are able to get your garments clean while
extending their life all without shrinking anything.
After your items are cleaned, they
are pressed. Pressing is what takes
the wrinkles out of your garments.
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Why dry clean something instead of washing it at home?
While there are many reasons to send your garments to a professional dry cleaners, the most important reason
is to prolong the life of your
garments while keeping them looking
their best. One of the properties of
dry cleaning solvent is that it is
much gentler than water on your
garments. Another property is that
it cleans grease and dirt out of
garments much better than with
water.
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How soon can I have my garments
back?
We ask
for at least two days to clean and
press your garments, however we can
process them faster if requested. If
you bring your garments in by 10 am
, they can be ready by 5 pm. If you
bring your garments in after that,
your garments can be ready the next
production day by 5pm (there is no
production on Saturday and we are
closed on Sunday). Some items such
as wedding gowns and comforters take
longer.
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I brought my blouse to another dry
cleaner and they couldn't get the
spot out, is there anything you can
do?
The simple answer is maybe. A lot
factors go into whether a stain will
come out or not. Some stains are
permanent, some stains can be 'set'
by improper stain removal, and some
stains cannot removed due to the
stability of the other dyes (the
dyes that are supposed to be there)
in the garment. That being said, we
employ the best cleaning methods
available, use clean solvent in each
load, our stain removal specialists
have many years of experience along,
and we stay current with new
clothing trends. All of these tools
give us the highest chance for
success in stain removal (if the
stain can come out).
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What do you do to ensure my white
suit won't get dingy our turn grey?
In addition to using the proper
amount of soap and separating darks
from lights, we keep your whites
whiter using two methods. First, we
distill our cleaning solvent after
every load to make sure your clothes
get clean, fresh solvent every time.
The second thing we do to ensure
your white garments stay white is by
using separate cleaning machines for
light garments and dark garments.
This adds another layer of
protection against a fugitive dye
from changing the color of your
white garments.
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Our cleaning process is a great fit
for your St. John Knits. As an extra
precaution, we measure all of your
St. John Knits before cleaning and
attach the measurements to the
garment. After cleaning, we
re-measure to ensure your garments
are exactly the same size as when
you brought them in. We also cover
or remove (and replace) all of your
St. John Knits buttons to keep them
looking beautiful.
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Have a question that isn't answered
here? Ask our
experts!
(click on the teal link)
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Call Now 248-543-0340
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Janet Davis
Cleaners, Detroit’s Best Dry Cleaners, services all your dry cleaning needs in
Southeastern Michigan, with dry cleaning delivery service throughout Oakland and
Wayne Counties. We are your go to dry cleaner. Also, in business since 1938, you can
trust Janet Davis Cleaners to dry clean your finest designer and couture garments. |
